Shipping Information:
By making a purchase on Scsk8.com, you agree to all SC Skates Stores
terms and policies.
Dispatch time is 1-2 business days except back-to-school or holiday
seasons. FedEx Ground shipments usually arrive within 2-6 business
days; however, please allow up to 14 business days for delivery
especially during the peak seasons and severe weather conditions.
Alaska, Hawaii, and Puerto Rico can only be shipped via air services
which require additional shipping charges. Please email
[email protected] for a rate quote prior to completing a purchase.
Return for Refund: If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund of the item price (shipping charges are not refundable). Returned item must be in the original packaging and condition showing no signs of wear or abuse; otherwise the return will either be refused or a 20% restocking fee will be assessed. Please contact us to obtain a Return Merchandise Authorization Number (RMA#). Any items returned without a RMA# on outside of the shipping box may be refused. We recommend that you use a reliable carrier such as FedEx, UPS or DHL and insure your package when returning your item. Scskate is not responsible for shipping damages for returns.
Exchanges: If you have discovered that you purchased an incorrect merchandise, color, size, or simply want to upgrade to another item, please contact us to obtain an Exchange Merchandise Authorization Number (EMA#). You may return the package in its original packaging and condition for exchange within 15 days of receipt. Buyers will be responsible for the return shipping cost as well as the regular shipping and handling cost. Free shipping does not apply to exchange merchandise.
